Silicon Valley Tweetup – social media done right

Category : Adventures, Social Media

I attended my first Silicon Valley Tweetup the other week and overall I have to say, this is one of the best uses of social media I have seen.

For those who haven’t jumped on the new social bandwagons there is a group based here in San Jose known as the Silicon Valley Tweetup. It’s based around a group of Twitter power users who group together once a month, the third Wednesday of each month, in order to raise funds for a local charity organization. The past meetup was hosted by Rosie McCanns for Relay for Life and by 7:30pm the venue was overflowing with Twitters.

The format is pretty simple. The group contacts any venue that can hold between 10 to 250 people peek and has their meeting there. On arrival guests are asked to donate $10 at the door to the charity being highlighted that evening. Flyers and workers of the organization are available to discuss what the organization does and how they help different groups. At this last event I learned that Relay for Life is a group dedicated to helping those going through Chemotherapy and Radiation live healthier lives through exercises and diets appropriate for those dealing with cancer. They also have post-remission based groups that help those who currently do not have cancer and want to curve the risks of any re-occurrences.

While the donation is optional, it is usually worked out with the venue that those who donate get their first drink free. All of the money at the door goes to the charity group. Once inside various sponsors, companies and individuals are invited to have their booths within the venue or speak during the brief thank you portion of the evening. The event lasted from 6pm to 9pm and around 7:30pm is when the founders of Silicon Valley Tweetup thanked everyone for coming and allowed their sponsors and Relay for Life to talk briefly about what they do.

From 8pm until 9pm it was mostly a mixer, with the venue reaping the benefits of the Food and Beverage purchases of their guests and many of the Twitter users mingling and exchanging contact information. During my time here I was able to meet a man named Arvin (not sure if I am spelling his name correctly), while he had never experienced cancer first hand he had many friends who had been affected by this disease. I was able to meet with a couple of the sponsors, visual search engine provider LeapFish and a financial organization offering 401k and IRA information. There were others from Cisco, Tumble and Robert Mondavi as well.

I left a little early, around 8:30pm as it was a work night for me and I had an early morning meeting the following day, but in my brief time here I was very impressed with the turn out and how social media is being used to help make life better for others. As someone who uses social media mostly as a way to push out information or connect businesses to customers, it was refreshing to see an alternative use that benefits others.

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Outlets your Business should be using

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Category : Marketing, Social Media

SM for Business

Whether you’ve mastered your social media outlets and are conversing with thousands or not interested in checking out Facebook and Twitter just yet, you’ll want to take a look at these three sites.

More importantly, you’ll want to make sure your customers are looking at these sites:

Yelp.com

Yelp is currently the most popular online review site, from restaurants, to convention center facilities and everything else. If a business or facility exists, someone can write up a review on it for others to see. I’d recommend that anyone who has friends, family, colleagues or business partners that have visited one of our managed locations be asked to post their remarks on the site.

Google Reviews

While this site is a little clunky to those who don’t constantly explore the world of all things Google, every time a location is mapped via Google Maps you have the option to review the facility. For example if you mapped the San Jose convention center, you can select on the highlighted space “A” and choose “Write Review” from the information bubble that pops up.

ECompliments.com

This site is my least favorite of the three, but may be a place some of your clients may already frequent. While all reviews on this site have to be complimentary to the business in order to be posted, it’s still worthwhile, especially if you’re looking for people you may want to contact for testimonials.

Niche Social Media Sites for Business

While many Social Media sites will talk about why you should be using Facebook, LinkedIn or Twitter I wanted to bring attention to a few minor niche sites that are specifically geared towards businesses and their owners.

The first is Merchant Circle; a site I find very promising. While its user base has only recently broken the million member mark it offers businesses a place to connect with other local businesses in their area. More than this though, it gives you the opportunity to connect with customers in your neighborhoods and allows for Q&A’s from those looking to learn more about your business. A great social media tool that really helps to qualify your followers rather than just hoping that the exposure you have is really interested in you.

Another one you may already be familiar with is Plaxo. While my personal preference is LinkedIn as I believe it offers more tools and definitely has a larger user base to connect with, many people enjoy Plaxo as it offers the same professional networking, but with a smaller pool of people. It’s definitely easier for those starting out in the social media world to get noticed here.

Another site similar to LinkedIn is Fast Pitch! Networking, which focuses more on user profiles promoting their business rather than just their expertise in certain areas. Because of this, the site includes a lot of built in marketing tools for its users to use including press release, classified, event and video pages for your profile. I really think this site has a lot to offer and I’d keep an eye on it, even if you aren’t ready to join just yet.

Paid Services

I’m a big fan of free resources, and I believe there is much you can do with the online resources available that do not come with price tags. However, if your budget has room, the two following sites may be something worth looking into.

The first is QAlias, which allows you to create an online profile for your company, you and your employees. While this alone doesn’t justify the $9.95 a month charge, what they also include are Google Ads for your profiles. This can help whether you’re already running a Google Adwords campaign or don’t have the time to set one up on your own.

The next site is BizNik, which is strictly for Business to Business networking. While they offer a basic membership that is free to create your profile and connect with other businesses, you’ll find you won’t be able to really network with anyone until you pay for their “Pro” or “ProVIP” services which start at $10 a month.

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The ebb and flow of content producing (part three)

Category : Content Producer, Marketing

I wake up at 7:30 am and I’m grouchy. I hate mornings. But I’m up because I have a conference call at 8:30am with the east coast. I head into work and place in my call. We chat for an hour about case studies, what info I need, who I need it from, when I need it by and when it will go live.

A marketing department email goes out from my boss shortly after and this is my queue that I’ll need to send out my Social Media email later today, after his has had time to digest with everyone. I prepare my email, make sure my attachments and links are working and save the draft so it’s ready to go later on.

I hit up our Twitter and Facebook pages, making sure we have something going on today in our city I can post about. I also notice we’ve had some replies to us and so I respond. Next I log into our webmaster email and clear out 119 spam messages that made it through our filter, as well as add several more emails to our blocked sender list.

It’s nearing noon and there is a lunch meeting on Stress. I attend and learn some fun facts on nutrition, breathing, exercise and stress management. There is a good chance I won’t implement any of these things in my daily life as I long for the sweet embrace of death, but I’d like to think that someday I’ll have the time to do these things.

Back at my desk and I finish stuffing my face from the food at the meeting as I send out my email. Within minutes I have three people sending me questions. Most of it is useful, of course there is one that asks a question that if they had read my email they’d know the answer, but they didn’t. Still, I reply nicely with the answer to their inquiry. I respond to the others as well and then I prepare the text for my follow up email I will send out tomorrow when I get in. I also email some department heads with whom I’ll be meeting with over the next couple weeks to do Q&A sessions with.

I decide I want to pretty this up, and so I have a layout I have worked on in InDesign that I’ll need to copy my Word file into. Note: we typically send each other PDF’s with our emails internally because our mailboxes are small and everyone has gotten into the habit of saving the PDF’s in their personal folders to review later.

I have three follow up items on my desk, software packages I’m supposed to look over and then talk about with our office manager and PR department for photo management. Fortunately I have been given a write up on each from our UI Designers, but I take a look at each company’s website and product page and see what type of reviews I can dig up. I look through them all and jot down some notes that I’ll refer to in the meeting.

Next I need an article, I heard on the radio coming in to work that Jay-Z would be in town next month and so I work up an article on Hip Hop Across the Bay and talk about the Hyphy subgenre of Hip Hop and list some of the Bay Area artists such as E-40 and Too Short. I pass it along to our office manager for review and then my wife is calling me asking where I am. It’s 7pm and she wants to know when I’m coming home. I tell her “I’ll be home, when I get home” and hang up. It’s rude, but she knows better than to call asking this question when there isn’t a meaningful reason to ask.

I end up going through my revisions from pervious articles, update them, file them where they belong and organize my notes for tomorrow’s meeting. I check in with my own email and social media outlets to see if there is anything I need to respond too. It’s now a little after 8pm and I’m heading home.

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A Path Less Followed

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Category : Off The Cuff

While strolling through various blogs online I came across this post from Jason Falls, a very successful and popular Marketing/Creative person. (Note: his post is from a year ago, so maybe he has changed his mind, didin’t find a follow up post to it though.)

That said, I found his article interesting and while his readers obviously agree with him, I just can’t help but feel odd about my own situation. I mean, I’m not a famous Marketing person. I’m not the worlds best Graphic Designer. I don’t have an art degree and I’m definitely not a Chris Brogan when it comes to Social Media. Yet, I manage to make what I do have work for me, and sometimes I get very, very lucky.

For some reason I’ve always been able to make things work that shouldn’t. For example, in September of 2009 I was working as a Marketing & Design Manager for Colliers International. The people were great, but after 8 years I felt like I wanted to really focus on my writing more, as well as delve deeper into Social Media and be more on the forefront of emerging technologies. For most people this would mean starting to network with people in these fields more or at the very least coming up with some type of three-step plan to success they outlined from a self-help book.

What did I do? I quit my job.

Three weeks notice, as I didn’t want to burn any bridges. I took about two weeks off to lounge around, and then I started sending out resumes, in Word format, with a generic cover letter and references attached. I hit up job postings on Craigslist and Backpage, while also updating my profiles on Monster, CareerBuilder and Dice. I’d get up in the morning around 9 am and until noon I would send out between 10 and 25 emails a day. I also posted some ads using VFlyer on various job boards promoting my Marketing and Design work.

I ended up with at least two interviews a week, and within a month I had a part-time marketing and social media consultant job, and another month later, a full time position with the city of San Jose as an Online Content producer – which is pretty much my dream job as it combines writing and Social Media. Don’t get me wrong though, I have done many things in my life where many circumstances and my own choices have caused me to fail miserably, and I even found myself in a bankruptcy, but failure and success both exist.

So what’s my point?

I don’t know if I have one really, at least I wouldn’t ever recommend to someone to take a chance like I did, but I guess part of me does want to let people out there know that you can follow your dreams and succeed. If nothing else, I do think that Social Media may help you get a job, if you’re currently laid off or looking to change career, I think you can take some time to work on your online networking skills and leverage that into a position.

So maybe you can take a chance, sometimes it won’t work out, and other times it will. I don’t believe in fate and I don’t believe in miracles, but I do believe in myself, and I think that’s a good start for everyone out there right now. Believe in yourself and make it happen, find the job you want to do and do it, and if it doesn’t exist, create the job yourself.

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Social Media in 2010

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Category : Social Media

From LinkedIn this evening…A user asked is 2010 the tipping point for social media?? Here’s my take.

I think with so many social networking sites available, we’ll start to see a lot more web applications that allow users to “consolidate” their online worlds. Examples would be FriendFeed or Fluid App.

That said, many new sites still continue to pop up on my radar, each offering something unique such as FourSquare.com which has game-like trophies you can earn for how active you are within the site. I don’t think that’d replace linkedin anytime soon, but it may become more popular with young teens than Bebo.com within the next year (maybe).

Besides that we have additional online tools like DuffelUp.com where you can plan a trip with your friends on a virtual bulletin board.

And recently there was mention on Slashdot about WordPress implementing Twitter’s API – which just sets the stage for more meshing between Content Management System based sites.

So what is my take on SM in 2010? New tools to help us manage all our online rants and raves, but only a couple new sites that offer something new.

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Which social networking site is right for me?

Category : Marketing, Social Media

If you’re in commercial real estate this is something you have probably started to ask yourself. Do you immerse yourself and join every possible site out there, automate all your postings with Ping.FM and run the chance of not having the time to manage responses to all these sites or do you select a couple key places to better manage your ability to interact with potential clients on a more personal level?

While the first option may sound great as far as exposure for your listings, advertising on a site that doesn’t have your target audience in mind may end up causing you to waste a lot of time on setting up accounts you don’t need. While from a business standpoint it may be worthwhile to create the accounts to block others from using the company’s name, that’s not always a concern when you’re focusing on your individual listings. To help in deciding which place may be the best for you to hang your hat I’ve taken a look at some of the demographic information provided by Quantcast.com on several of the most popular social sites and compared to our typical client information.

The following sites are in order of popularity based on subscriber information and visitor traffic. US Site Views are based on 30-Day increments.

Facebook.com
US Site Views: 90.8 M
Majority Users: 54% Female
Age: 46% are 18 to 34
Income Level: 30% over $100k/yr

MySpace.com
US Site Views: 62.7 M
Majority Users: 57% Female
Age: 46% are 18 to 34
Income Level: 25% over $100k/yr

LinkedIn.com
US Site Views: 10.9 M
Majority Users: 56% Male
Age: 43% are 35 to 49
Income Level: 38% over $100k/yr

Ning.com
US Site Views: 7.3 M
Majority Users: 54% Female
Age: 35% are 35 to 49
Income Level: 16% over $100k/yr

Bebo.com
US Site Views: 5.1 M
Majority Users: 60% Female
Age: 45% are 12 to 17
Income Level: 20% over $100k/yr

Hi5.com
US Site Views: 4.0 M
Majority Users: 52% Male
Age: 48% are 18 to 34
Income Level: 6% over $100k/yr

Friendster.com<
US Site Views: 1.9 M
Majority Users: 52% Male
Age: 29% are 35 to 49
Income Level: 27% over $100k/yr

Orkut.com
US Site Views: 485.9 K
Majority Users: 54% Male
Age: 55% are 18 to 34
Income Level: 18% over $100k/yr

So why is the above relevant?

Given that the majority of commercial real estate clients tend to be Male, between 45 and 60 with mid to high level six figure salaries we can see that it wouldn’t be worth our time to advertise our Industrial or Office availabilities on a site that has a primary demographic of females between the ages of 12 and 17 such as is found at Bebo.com

Overall, LinkedIn seems to be the best site for professionals to connect with other professions, followed closely by Facebook, which also boasts 9 times the number of visitors and users when compared to LinkedIn. The only other site from this list I would consider, from a strictly commercial real estate point of view, would be Ning, as this social networking site operates completely different than the others. Instead of signing up and being part of a wide variety of users the site instead allows each user to create or subscribe to user driven social clubs. Essentially a Ning user can create their own “social networking group”, such as a social club focusing on Las Vegas Real Estate.

While other social media services like Twitter can compliment all of these sites it may also be worthwhile to look at up and coming networks. Recently I became aware of a new social networking site geared specifically for real estate professionals. The site, RealCorner.com is still relatively new and unfortunately I could not find much third party information for them short of Alexa.com which of my last checking had a lot of holes to fill with their information still.

In any case the site is still worth watching and based on its description and meta tags is usually not blocked by most companies firewalls or web filters, much like LinkedIn, where as most of the popular sites listed above are blocked from within the work place.

- Michael G. Hurston

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Is Twitter Too Automated?

Category : Marketing, Social Media

With so many applications available to automate Twitter, does it run the risk of losing its social edge? Let’s look at a brief run down of what one could do with a Twitter account and an Affiliate Program that is capable of providing RSS feeds.

Once your Twitter account is created, you swing by TwitterFeed.com and plug in your RSS feeds to automatically post each hour (or however often you want them too) to generate your content. Next we’ll stop by TweetLater.com and make it so that our Twitter account will auto reply to anyone I follow with a direct “thank you” type of message and a link to your website. Make sure to also check auto-follow anyone who follows you and auto-un-follow anyone who un-follows you. You can also set it so that you receive an email if anyone replies with a @yourname.

Now we’ll start joining the online directories at WeFollow.com and Twellow.com, but don’t forget to also swing by Twibes.com and join some similar interest groups. Next it’s on to the spam-follow method of gaining users, which seems to be extremely popular these days. Basically, one searches through Twitter for users who have similar key words to their interest and follows all of them. After you follow a couple hundred followers you’re bound to gain a few hundred in return. Wait a week and then use FriendorFollow.com to un-follow anyone who isn’t following you. Oh and if you skipped a step and need to change your following or followers around in bulk there is always ReFollow.com

Guess what happens next? After about a week you’ll end up with a couple hundred followers who are just like you, auto-posting away and ignoring you and your product links. Chances are you may generate a little bit of traffic to your site from this, but more than likely you won’t see any monetary income coming from it anytime soon.

While automation is a great tool for Twitter, it’s not going to work for everyone, especially for users that have no real relationships and instead are just automated bots blabbing away at other bots 24-7. Remember, social sites are popular because they draw on the social aspect of people to talk amongst each other about their interests. If you automate yourself out of this, then you’re losing the whole point behind social based sites and their viral marketing capabilities.

- Michael G. Hurston

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