Google’s Penguin 2.0 Update & Backlink Profiles

June 10, 2013 in SEO/SEM

Google has said Penguin 2.0 will target websites with low-quality backlink profiles. In preparation for Penguin 2.0, Brafton, North America’s largest news and content marketing agency, put together a guide to help you fend off potential PageRank downgrades. After all, no one wants to be in a fight with a Penguin.

Brafton's Infographic: How To Avoid A Fight With Penguin

Share

Google Search Tips

May 20, 2013 in SEO/SEM

If you were not aware, here are some of the best kept search secrets that make Google a highly useful to power users and SEO specialists.

First the basics

  • Ignore capitalization, punctuation and spelling – Search engines, with exception of perhaps Ask.com, ignore punctuation and most like Google will attempt/suggest to correct your spelling
  • Exact versus broad – To search for an exact phrase, enter in your text like the following: “best restaurant in san francisco” instead of Best Restaurant in San Francisco.
  • Use ignore words with the minus sign in front of them. Strawberry Cake –butter

More advanced tricks

  • Search specific types of sites with campus housing site:edu
  • Or search a specific site such as campus housing site:Stanford.edu
  • Or search for related pages related:cooking.com/recipes/salsa

Additional features include anything from currency and math to tracking packages and using your mobile phones camera to learn about your surroundings.

Share

30 ways to promote your blog posts – Love This!

April 25, 2013 in Content Producer, SEO/SEM, Social Media

Launch Grow Joy

30 ways to promote your blog posts

Share

How B2B Journalists can Leverage Social Media

April 15, 2013 in Social Media

Social media could be very overwhelming to a journalist, but not only are social networks a great way to publicize articles, they can be an integral aspect in getting “the big scoop” or developing a successful package.

Get to know the marketplace 

By observing on social media, reporters can see what’s trending now. While Google Trends can be a useful tool, Twitter is also a great tool for trends, and LinkedIn’s Company Pages for getting insights into particular companies, including recent hires.

Discover story ideas

LinkedIn groups are another way to find out what people are talking about in an industry. Many publications and industry verticals have their own dedicated group on the network. A reporter can follow a discussion and related comments, and a story might take off from there.

Find sources

LinkedIn’s advanced search a “phenomenal tool” for B2B journalists. Its search tool is robust; journalists can search by current or past title, company, geographic location and more.

Crowdsource

Social networks allow reporters to get real-time reactions from readers during a breaking story.

Monitor the competition

Reporters should follow other journalists and publications that cover the same beat, as this will give a journalist insight into new potential sources, events and reader demographics.

Share unpublished content

Some content won’t make it to print or on the web, but it doesn’t have to go to waste. Great photos? Tweet or Instagram those!

Boost SEO

Google+ Authorship tool can improve how content is found through search.

Covering events

Live-covering an event allows readers who missed out on the show to stay informed. It also builds a reporter’s reputation as a trusted brand. Using show hashtags, publicists can directly contact a reporter for exclusive information.

Connect with readers

Social media breaks down the wall between reporter and reader. Google+’s Hangout feature can increase transparency even more. With Hangout, up to 10 people can video chat live.

Build credibility

Constantly posting relevant information can improve a reporter’s standing in the industry. Reporters should list their current publication and covered beats in their Twitter bio and allow readers to subscribe to their public Facebook postings.

Support the community

Trade publishers are an important part of an industry, and it is their duty to keep conversations active. Reporters must be a good community member – that means re-tweeting other people, asking questions, responding to them.

As a rule, one-third of content posted on social media should be a reporter’s stories, one-third should be conversing with followers and one-third should be interesting, relative information from other sources.

Share

Tips for Measuring the ROI of Social Media

April 8, 2013 in Social Media

Focus on the 1-3 metrics that drive the bottom line: In the boardroom, the brass want to see how social media contributed to the health of the business, provides new sources of prospect traffic, collects valid leads and drives money. Consider measuring key performance indicators such as subscriber growth, share of conversation, inbound prospect traffic and offer conversions.

Measure what matters and analyze changes: Measuring share of voice, for example, which shows where you stack up against competitors, can provide value, but Payne stressed that it’s important to delve into your numbers. Why has your share of voice—or your competitors—increased? Do that extra bit of homework to actually understand it.

Measure and plan social activities within the media mix (not in a silo): Campaign success can be measured and reported by closely analyzing both quantitative and qualitative results on a monthly basis, ranging from traditional media and blog impressions to tweets and group participation.

Be disciplined and consistent reporting progress against goals: When the goal was to double Salesforce.com’s subscribers  year over year, the goal was broken down to a less-daunting and consistently measurable goal of increasing subscribers 6% mother over month. Give really direct guidance to teams to tell them what direct success is.

Fix any leaky plumbing to measure the pipeline from social offers: Salesforce uses campaign IDs—anything that gets pushed out via social can be tracks back to pipeline using campaign IDs via bit.ly.

Track each content offer with a unique ID: Salesforce uses a four-part measurement strategy:

  1. People click on the URL in a Facebook post;
  2. The tracking ID is captured when that person fills out a form;
  3. Inside your CRM (customer relationship management) software the source of the lead is tracked as Facebook and
  4. Report on leads and pipeline attributed to that campaign.

Create your own social ROI executive dashboard: Today’s  social scorecard has fans and followers, social mentions, prospect traffic and valid leads.

Don’t forget the human side of analytics: The tools are only as effective as the person using the tools.

Share

Display Advertising Is Not About Click Through Rates

April 1, 2013 in Marketing

People visit websites for information, entertainment or engagement with other people, not to click on ads that send them somewhere else. This is the very reason that Display advertising on networks like Facebook or even niche sites experience exceptionally low click through rates. But do you need clicks to have a display ad be effective?

I’m going to suggest that when it comes to display advertising, one needed attempt to optimize their campaign for clicks, the way you would do with search or text based ads, but rather optimize for conversions.

Why?

Many online advertisers gained experience in the years of the world wide web before Google and Smart Phones existed. The metrics we used in the past are what we’re attempting to use today, unfortunately the landscape has changed and requires marketers to change as well.

Display ads should be looked at as another touch-point of your brand to stimulate awareness and interest rather than a conversion for an instant sale. While someone who clicks on an online ad to purchase a product often times was searching for exactly that specific item, most users who are viewing display advertisements on Facebook or some other site, are not thinking about shopping. But that doesn’t mean they wouldn’t think about your product later and choose to buy it.

Test this theory out for yourself with these two methods.

  • If you’re not already, begin measuring your view-based conversion volume against your click-based conversion volume. You may need to develop a model to better account for the impact of all ads that touched a customer along their path to purchase.
  • Judge your advertising campaigns based on conversion rates rather than purely CTR.
Share

Discrepancies on Adservers and Analytics

March 19, 2013 in Marketing

  • Impression definitions: Publishers count the ad requested and advertisers count the ad displayed.
  • Large creatives have long load times resulting in differences in impression counts.
  • Latency: Any lag in the connection between the ad request and the displaying of the ad can create differences in counts; the user may navigate away before seeing the ad or page
  • Network connection and server reliability: An ad server may fail briefly, not receive a connection, or encounter an issue while logging a request, resulting in different counts.
  • Ad blockers: Publishers issue an ad request, but the ad is prevented from being displayed by an ad blocker.
  • Caching: A creative may be cached in the browser or on a proxy server; no ad request is seen by the advertiser server, which results in impression count differences.
  • Trafficking errors: An ad tag may be implemented incorrectly so that one ad server is able to see the impressions and clicks while another server doesn’t (or only receives a subset of the statistics).
  • Frequency capping: An advertiser’s frequency cap could prevent an ad request from being filled, which may cause different impression counts.
  • Timing differences: Ad servers may operate on different time intervals or time zones, which results in temporal differences.
  • Spam filtering: Ad servers may filter out spam impressions and clicks, impressions from robots and spiders, back-to-back clicks, and other activities. These filtering technologies are implemented in different ways; some servers may be more or less aggressive in their filtering, which results in spam and click count differences.
  • Ad Servers report clicks that result in a redirect to a web page. There is no guarantee that the visitor makes it to the webpage or isn’t further redirected.
  • The statistics are affected by a user who closes a browser after clicking an ad, hijacking (toolbars that redirect traffic), bots, and in some cases an ad server that times out. Ad servers accurately measure ad displays and clicks. They are not so accurate at telling you how many people visited a website.
  • A log analysers reports on pages served by a web server, it doesn’t see pages served from caching proxies used by ISPs and doesn’t see pages served from a browser’s cache. Log analysers accurately report server activity and nothing else.
  • Java script based metrics (like Google Analytics): Reports accurately if the end user has java script and no software that blocks your tracker (7-15% of computers have this depending on who’s metrics you are using). Java script based metrics tell you within 7-15% what pages have been viewed.
  • Coding errors on the website – checking web analytics tags are laborious which means it is easy to miss something. You can use this tool to check tags http://wasp.immeria.net/
Share

What Not to Expect From SEO

February 21, 2013 in SEO/SEM

As businesses look to increase sales, they immediately think of the need to increase web traffic, which usually results in them hiring an SEO copywriter or SEO service provider. For smaller companies they may task the SEO functions to a web savvy director or producer. Their goal and assumptions are always the same, increased SEO increases traffic which increases sales – but that’s not necessarily true.

Most companies, and people in c-level positions, don’t actually understand what SEO is or what it accomplishes. In reality many companies will hire an SEO “person” with misconceptions on what they will do, only to find themselves unhappy with their ROI.

The Sales Challenge

Increased web traffic does not guarantee more sales. If you’re a publisher who sells advertising based on pageviews, you may see an increase in sales, however the perception your online assets have will carry more weight than the actual number of pageviews you can generate. Likewise, if you’re a retailer or produce a product, an increase of web traffic does not guarantee that you will increase your sales. While you may cast a bigger net, you still need to rely on a product that people are willing to buy. Bottom line is you still need to “sell” your product or website, increased traffic won’t do it alone for you.

SEO Isn’t Instant

Most search engines will not crawl your site daily unless it’s a news outlet that is updating constantly throughout each day. Reworking your content to target key terms and having new pages indexed takes anywhere between a couple weeks to a couple months worth of time. Avoid any SEO content writers that promise this. Also keep in mind that Google changes their algorithms every so often and what worked last year may not work this year. Also avoid anyone who guarantees your search rankings, that’s not actually possible, as just because you’re number one for a day doesn’t mean you’ll stay top dog forever without constant content production.

SEO is Not Marketing Speak

SEO writers are trained and learned to target their use of wording so that search engine robots can assimilate and organize their content in a relevant way to users. SEO writers are not marketers and will not write flowery description heavy text to appeal to your marketing team. They will however, write content that utilizes your targeted keywords and phrasings to better help search engines understand what your page content is about (or what you want it to be about).

There is No Magic Bullet

Lastly it’s important to note that there is no magic in SEO. Both Google and Bing have put out extensive guidelines on how their engines like to view content. For the most part the basic foundation of matching up your domain to the url path to the title tag to the headings and content on a page – making sure they all coincide with each other will ensure your page does well with those terms. When you start to have a page named dogs that talks about fish and lists links to bird products, it doesn’t make sense to a crawler, and it probably won’t to your web visitors either, which is why it wouldn’t rank well in search engines.

Share

Tips for Good Web Design

May 30, 2012 in Design

Priority – Guide the user

Good web design isn’t simply about making things look pretty. It’s about the user experience and how quickly they can navigate to their desired location; your goal. Keep your page short, but not too short.
Things to consider: Position, Color, Contrast, Size and Design Elements.

Spacing – Too much is awkward and too little is hard to read

Similar to print, spacing makes things clearer, but it’s important to provide a balance when it comes to the web. What may work well in print, does not often work well for the web.
Things to consider: Line Spacing, Padding, White Text.

Navigation – Can I find what I’m looking for in one to three clicks?

Good navigation is critical. Where can I go and where am I now? These are the two questions you should ask yourself as you review your site. Navigation should be easy to use, if it requires too many clicks or drop downs or uses a color scheme that makes it hard to read, users can get lost easily.

Design for Web, Not Print

Many great print designs cannot be made into functional web designs simply because not everyone viewing a website has the same canvas (screen) size. Keep images small, if they need to be viewed larger create a link to a larger image, be sure to use Alt text for descriptions as well.
Things to consider: Can it actually be done? What happens when the screen resizes? Can it be simplified?

Typography – Yes, fonts are important on the web!

As a general rule, sans-serif fonts display better on screen than sans. You also have to account for the fact that not everyone is using the same computer operating system or web browser. This is why so many website rely on calling several fonts in their style sheets, such “font-family: Arial, Helvetica, Verdana, sans-serif;”
Things to consider: Font choices, Font sizes, Spacing, Line Length, Color, Paragraphing.

Usability – Functionality is just as important as aesthetics

Adhere to web standards, w3c.org is a good place to start learning about this. Think about what your users will actually do. What do you want your users to see when they come to your site and can they get there within one to three clicks?

Alignment – Keep content in “buckets”

Most websites are now designed with a grid system in mind so that content sits within specific buckets on a page. This can allow you to make use of open space on the page and keep your content readability at its best.

Consistency – Make it Match

Headings, fonts, colors, design elements should all be consistent. If you’re using more than two different font types on a page, you’re probably doing something wrong. Use appropriate colors, you may even want to consider learning about color symbolism if you’re working on an international site.

Additional Tips

  • Keep links current, broken links make it easy for users to give up on visiting your website
  • Link names should make sense, use Alt text for descriptions
  • Include your contact information or some way for users to contact you, often times users can be the first to report a mistake or something broken on your site, don’t ignore them

To learn more about good web practices visit the World Wide Web Consortium w3c.org to learn about current web standards and accessibility.

Share

Best Practices Guide to Digital Marketing

March 12, 2012 in Content Producer, Design, Marketing, Public Relations, SEO/SEM, Social Media

The following is a brief outline of the various best practices tactics used for Digital Marketing Campaigns.

Create a Digital Marketing Plan

First things first, you have to have a roadmap to know where you’re going. Create some goals and a plan on how to achieve them.

A Digital Marketing Plan should consist of:

  • Define Objectives – Specific, Measurable, Attainable, Relevant and Time
  • Asses Current Environment
  • Business & Analysis – Strengths, Weaknesses, Opportunity and Threats or Customer, Company, Competitors and Change
  • Tactics to be used
  • Budget & Variables
  • Measuring ROI
  • Conclusion

Analytics

Analytics are not just important for tracking your progress, but essential to knowing how people view and find your website. Without this information you may not know what is hurting or helping your brand.

Suggested tools:

  • Google Analytics
  • Google Webmaster Tools
  • Bing Webmaster Tools
  • Quantcast
  • Alexa

Suggested Practices:

  • Setup your analytics accounts
  • Establish conversion goals & funnels
  • Annotate important events in Google Analytics
  • Create custom dashboard reports
  • Discover under-performing areas of your site

Organic Search (SEO/SEM)

Improving your Search Engine Optimization (SEO) and Search Engine Marketing (SEM) will increase the amount of organic traffic that comes to your site. Organic being that when someone is searching for a solution that you offer, your page should be one of the first to come up.

Suggested Tools

Suggested Practices:

  • Setup webmaster tools
  • Architect your site for search
  • Track your search rankings on a monthly basis
  • Build quality backlinks to your website through PR efforts or community sites
  • Research and define your core organic words – if you want people to find your website with a certain term or phrase, make sure to use that term/phrase in your website’s content!

Social Media Marketing

Social Media is the new “Word of Mouth”, but people online don’t like ads, so make sure your interactions with your audience are human and talk to their interests instead of just directly trying to sell them your products.

Suggested Tools

  • Twitter
  • Facebook
  • YouTube
  • LinkedIn
  • SocialOomph
  • Twitalyzer
  • TweetReach
  • FriendorFollow
  • WeFollow
  • Twellow

Suggested Practices

  • Claim your brand name on social sites regardless if you’ll plan to use them or not
  • Seed Fans/Followers (25)
  • Have something to say, consistently
  • Speak to the interests of your audience, do not just try to sell your product
  • Create a Viral Contest
  • Include social media information on all marketing collateral
  • Make sure people can “Like” or “Tweet” your web pages
  • Interact with like-minded and influential people on Twitter or Facebook

Pay-Per-Click (PPC)

If your website is new or hasn’t been SEO’d, a well-funded PPC campaign can direct a significant increase in web traffic to you.

Suggested Tools

  • Google AdWords
  • Microsoft AdCenter

Suggested Practices

  • Create Google Adwords and Microsoft Adcenter accounts
  • Send traffic to landing pages
  • One landing page per ad group
  • Monitor and improve keyword usage on a monthly or quarterly basis

Content Marketing

Content is king on the internet, the more content you have about yourself or company online the better and more likely people will know and trust you.

Suggested Tools

  • StumbleUpon
  • Delicious
  • Reddit
  • Wikipedia
  • Yahoo Answers
  • Quora

Suggested Practices

  • Start a corporate blog
  • Submit blog content to aggregators/social hubs
  • Bookmark your website’s content on social bookmarking services
  • Create an editorial calendar
  • Write guest posts for other blogs
  • Write about others to build relationships

Email Marketing

Email is the easiest way to keep in touch with your customers and inform them of new products or solutions for their needs as well as any special promotions you’re offering. However, be cautious you don’t send too much email, or emails that aren’t relevant to your customers as this could drive them to unsubscribe from you.

Suggested Practices

  • Choose an online email provider
  • Create a branded email template
  • Segment your email lists
  • Do not send too many emails, but don’t send too few, find your balance
  • Do not use your companies email server to mass email

Lead Generation

Every company has a lead generation practice that works best for them based on their market, but there are a few key things to think about to improve the amount of leads you gain.

Suggested Practices

  • Track submissions
  • Gather submissions for product launches
  • Give something away in exchange for customer information
  • Answer questions on LinkedIn, Quora or Yahoo Answers

Conversion Optimization

After you’ve increased awareness to your site through digital marketing you’ll now want to gather your data and begin planning on how to optimize your initiatives.

Suggested Practices

  • Test your landing pages
  • Gather feedback from site visitors
  • Try a 5 second test – can someone find X in 5 seconds of coming to your page for the first time?

Other Activities to Consider

Create a Benchmark

Take a look at your competition or businesses that are similar to yours and see what they are doing that works well. While you never want to copy others, you can get ideas that will benefit you with your competition’s successes or failures.

Things to consider:

  • What social media outlets do they use? Which ones seem to have the highest engagement?
  • How much traffic do they have? Estimate using tools like Quantcast and Alexa.
  • What is their demographic? Use above mentioned tools.
  • Do they use a unique web service that may work for you as well? This could be unique community sites such as RealSelf.com or Yelp.com

Website Makeover

Thinking of having a website makeover? Make sure you do your due diligence and come up with a project scope and timeline and stick to the plan. Also, now is a good time to really evaluate your website’s content and messaging focus.

A project scope should include:

  • Project Overview
  • Project Approach
  • Project Schedule
  • Hosting Overview
  • Project Approval Requirements

 

Share

FDA Issues Social Media Policy (false)

September 27, 2011 in Social Media

Wouldn’t it be great to hear, the FDA issues a social media policy. Though the FDA loves to plan to discuss, to plan to create, to plan to someday maybe act on planning a social media policy and guideline for use by those whose jobs and businesses rely on the FDA’s approval and clearance, the FDA has remained, like much of our government, indecisive.

Currently, the FDA’s site likes to direct users elsewhere. For example, let’s say you were a Medical Device company. You’re redirected to the HHS (Health & Human Services) website. While the HHS has taken the time to create a Social Media Policy, it isn’t actually a Social Media Policy, but instead a link to various other government sites and their social Media Policies.

But wait, what about the Web Content Managers guidelines on the USA.gov website? Great you should mention that as this page directs visitors to find additional information to individual services and references the website Apps.Gov; a government site that lists internet (cloud, social media, etc.) and localized based software applications approved for use by government agencies.

Of course for the many in government who just don’t have a clue about technology, generally anyone who has been in any elected office for more than two years and anyone in office over the age of 28, there is the government ran HowTo.Gov, a hilarious website outlining the common sense practicalities any high school senior has become aware of since the invention of MySpace and Sex’ting.

Of course not all government agencies are inept. After doing some digging I came across this government referenced, but not government ran site offering direct links to many Government Agencies Social Media Policies. It’s great to see that our Navy and other military branches have taken the time to come up with some social media policies and guidelines while fighting several wars, yet the people on Capitol Hill who work mostly at the golf course and behind a desk, can’t seem to find the time.

Shame on you FDA.

Share

Why CMS won’t replace your Web Personnel

July 27, 2011 in Content Producer, Off The Cuff

/rant on

Somewhere out in marketing land someone has been trying to sell people on the idea that installing a CMS, such as WordPress or Drupal, will somehow make all your Webmaster or Web Designer needs go away. If you’ve believed this, I’m sorry to tell you, but unless your site is just text, you’re probably wrong.

While you can hire a Web Developer or Agency to build out a custom theme for your CMS, you’ll still need someone to maintain the site. Even if that person is only plugging in content they’ll need to touch HTML and CSS at some point. If you don’t believe me, try building a complex table with any WYSIWYG editor in Drupal the next time you really want to post that excel data online and you’ll either settle for a simple table or you’ll kick the project over to your web person so they can style it for you, or at the very least add in the proper Class=”blah” tags where needed.

And that’s just for general page information. If you, like most groups, ever want something built out that that requires anything from different links on the side bars to a block or widget of additional information, you’ll probably find that you need someone who actually knows how to work with modules like Views or Panels for Drupal or Widgets and Page Templates if you’re using WordPress.

Unfortunately many business managers out there hear the words Content Management System and they think that their receptionist or office manager will just be able to simply copy and paste the Word documents he sends over into the companies CMS backed website and magically it will look just the way he wants. Sorry, unless it’s text only, that won’t happen. This is why you’ll more than likely need to hire a Content Producer at the very least.

Oh, and we haven’t even gotten to the actual Web Operations part of a site, which is probably the only portion of your website you could most likely outsource to a hosting company.

/rant off

Share

Switch to our mobile site